Privacy Policy for RK Constructions Construction Services

1. Introduction and scope

RK Constructions (“we”, “us”, “our”) operates this website to provide information about our construction services in Mysuru, Karnataka, and surrounding areas. We are a sole proprietorship engaged in residential and commercial construction, contracting, design support, and project execution.

This Privacy Policy explains how we process personal data when you visit our website, submit an enquiry, communicate with us, or interact with our cookie consent tools. It applies to visitors and prospective clients in India.

This policy does not cover third-party websites linked from our pages. We encourage you to review their privacy practices separately.

2. Data fiduciary identity

For the purposes of the DPDP Act, RK Constructions acts as the Data Fiduciary for personal data collected through this website and related enquiry channels.

Proprietor: S.R. Harisha

Registered / business address: [Complete Address, Mysuru, Karnataka, PIN]

Contact email: hello@rk-constructions-mysore.com

Privacy & grievance email: privacy@rk-constructions-mysore.com

3. Personal data we collect

We may collect the following categories of personal data, depending on how you interact with us:

• Identity and contact details: name, email address, phone number, and project location you provide in enquiry forms.
• Project information: service type, property type, message content, and how you heard about us.
• Technical data: IP address, browser type, device information, and pages visited when you use our website.
• Cookie and consent preferences: choices stored in your browser (for example, the rk_cookie_consent key in local storage).
• Communications: records of emails, calls, or messages when you contact us for quotations or project discussions.

4. Purposes and legal bases for processing

We process personal data for specific, lawful purposes connected to our construction services business:

• Responding to enquiries and scheduling consultations (performance of pre-contract steps at your request and legitimate business interest).
• Preparing quotations, proposals, and project communications (contractual necessity once you engage us).
• Improving website performance and security (legitimate interest; strictly necessary cookies).
• Analytics and marketing technologies only where you provide explicit consent through our cookie banner.
• Complying with applicable laws, responding to lawful requests, and resolving disputes.

5. How we share personal data

We do not sell your personal data. We may share data only where necessary:

• Service providers: email delivery (e.g. Resend), website hosting, image hosting (e.g. Cloudinary), and analytics tools you consent to.
• Professional advisers: architects, engineers, subcontractors, or consultants involved in your project after you engage us.
• Legal and regulatory authorities: when required by law, court order, or to protect our rights.

6. Data retention and security

We retain enquiry and project-related personal data for as long as needed to respond to your request, manage an active or prospective project, meet contractual obligations, and comply with legal, tax, or regulatory requirements.

Contact form submissions are typically retained for up to three (3) years unless a longer period is required for an ongoing project, dispute, or legal obligation.

We implement reasonable technical and organisational measures—including access controls, secure hosting, and limited staff access—to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure.

7. Your rights as a Data Principal

Under the DPDP Act, you may have the following rights in relation to your personal data, subject to applicable law:

• Right to access information about personal data we process about you.
• Right to correction and updating of inaccurate or incomplete data.
• Right to erasure where retention is no longer necessary or consent is withdrawn, subject to legal exceptions.
• Right to withdraw consent for processing that is consent-based (such as optional cookies or marketing contact).
• Right to nominate another individual to exercise your rights in the event of death or incapacity, as permitted under the DPDP framework.
• Right to grievance redressal through our Grievance Officer (see Section 8).

8. Grievance redressal mechanism

If you have concerns about how we process your personal data, you may contact our Grievance Officer:

• Name: S.R. Harisha
• Designation: Proprietor / Data Protection Contact
• Email: privacy@rk-constructions-mysore.com
• Address: [Complete Address, Mysuru, Karnataka, PIN]

9. Children’s personal data

Our construction services website is not directed at children under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected a child’s data, please contact us and we will take steps to delete it.

10. Cookies and similar technologies

We use cookies and local storage to operate the website and, with your consent, for analytics and marketing. For details, see our Cookie Policy. Optional cookies are not activated until you consent through our banner.

11. Updates to this policy

We may update this Privacy Policy to reflect changes in law, technology, or our business practices. The “Effective date” at the top will be revised when material changes are made. Continued use of the website after updates constitutes notice of the revised policy.

12. Governing law and jurisdiction

This Privacy Policy is governed by the laws of India. Subject to applicable consumer protection laws, courts at Mysuru, Karnataka shall have jurisdiction over disputes arising from this policy.